Effective Date: 29/05/2025

At RightHomes4U.co.uk, your privacy is important to us. This Privacy Statement outlines how we collect, use, store, and protect your personal data when you use our website and services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

RightHomes4U.co.uk is a UK-based estate agency offering property-related services including buying, selling, renting, letting, property management, and valuation. Our registered office is:
214 Colne Road, Burnley BB10 1DY
Email: info@righthomes4u.co.uk
Phone: 01282 50 50 24

2. Information We Collect

We may collect and process the following types of personal data:

Identification Data: Name, title, date of birth, and ID documents

Contact Details: Address, phone number, email address

Property Details: Information relating to properties you own, sell, rent or are interested in

Financial Information: Bank details, payment history, proof of funds, credit checks (if applicable)

Usage Data: IP address, browser type, time zone, pages visited

Marketing Preferences: Your choices regarding receiving property alerts, newsletters, and promotional materials

3. How We Use Your Information

We use your personal data for the following purposes:

To provide property-related services (buying, selling, renting, letting)

To manage tenancy agreements and property portfolios

To communicate with you about enquiries or requests

To comply with legal obligations, including anti-money laundering checks

To send you relevant property updates or marketing material (only with your consent)

To improve our website functionality and user experience

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

Consent – when you opt-in to marketing communications

Contract – to provide you with requested services

Legal obligation – to meet legal requirements (e.g., anti-money laundering regulations)

Legitimate interests – for business administration and service improvement

5. Sharing Your Information

We do not sell your personal data. We may share your data with:

Property portals or solicitors (with your permission)

Mortgage advisors or financial institutions (with your consent)

Third-party service providers (IT, marketing, referencing agencies)

Legal or regulatory authorities if required by law

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

7. Your Rights

Under the UK GDPR, you have rights including:

The right to access the personal data we hold about you

The right to rectification of inaccurate or incomplete data

The right to erasure (“the right to be forgotten”)

The right to object to processing or withdraw consent

The right to data portability

To exercise your rights, please contact us at [Insert Contact Email].

8. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

9. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. For more information, please refer to our Cookie Policy.

10. Changes to This Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

If you have any questions about this Privacy Statement or how your data is handled, please contact us at:

Our registered office is:
214 Colne Road, Burnley BB10 1DY
Email: info@righthomes4u.co.uk
Phone: 01282 50 50 24